Questions, answered.

The minimum order value is ₹300.

You will be updated through email and SMS. We also provide a tracking button on your order page.

We have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location.

No, you can only order products which are in stock. We try to ensure the availability of all products on our website. In this scenario amuthammasala.com provides a ‘notify me’ option, which will inform you when the product is available. Once the product is available you can purchase as per your requirement.

You can use any one of the following payment methods:

• Credit cards
• Debit cards
• Net banking

Yes. All transactions on suryabalafoods.com are 100% safe. We work with world-class payment gateways to process your payment. All the information is processed using SSL data encryption (secure encrypted connection), which protects the information from being viewed by anyone.

Please contact us via +91 9789499491, +91 9789455595, 0422-4297822 or fill in our Contact Us form with your transaction details and we will look into it immediately.

Please visit our cancellation & refund page for the cancellation & refund policy.

• Please contact us via +91 9789499491, 0422-4297822 within 48 hours of delivery of the damaged/defective product.
• Send us back the product via courier (we suggest you go for a reputed courier company) within a day of the receipt of information from us. We will reimburse you the courier charges.
• When sending back a product, please ensure that the product is unused, that it is returned in its original packaging along with the original price tags, labels, barcodes, user manual, invoice etc., and that it is strongly and adequately packed so that there is no further damage during transit.

The amount will be refunded to your credit card. Please contact customer support for any further assistance regarding this issue.

No, we don’t have any direct outlets. We are available at major supermarkets and retail stores.

Enter your mobile number or email ID to register for the first time.

You need to enter your email address on the Login page and click on forgot password. An email with a reset password link will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

Yes, we do bulk supply of certain products at special prices to institutions such as schools, restaurants and corporates. Please contact us via +91 9789499491, 0422-4297822 to know more, or send an enquiry on our Corporate Orders page.

Our customer service team is available from Monday to Saturday, 10 A.M to 6 P.M. After office hours you can send an email to info@suryabalafoods.com and our team will respond at the earliest.

Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with amuthammasala.com. Do write to us at info@suryabalafoods.com or call +91 9789499491, 0422-4297822 for feedback & suggestions.